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Ecommerce fulfillment · Chile

Ecommerce Fulfillment Services in Chile

Fulfillment for MercadoLibre, Falabella.com, Ripley and Amazon Global sellers, with 12,000+ daily shipments and import customs handled in Chile.
4.5 on Google · 190+ reviews · WCAworld North America Best Partner 2022
Since 1992
99% fulfillment rate
WCA founding member
Trusted by exporters since 1992
WCA memberIATA accreditedCTPAT certifiedFederal Maritime CommissionU.S. Department of Homeland Security
WCA memberIATA accreditedCTPAT certifiedFederal Maritime CommissionU.S. Department of Homeland Security
WCA memberIATA accreditedCTPAT certifiedFederal Maritime CommissionU.S. Department of Homeland Security
Online sellers in Chile

Ecommerce fulfillment in Chile for marketplaces and online stores

Interworld Freight provides professional ecommerce fulfillment in Chile for businesses that need reliable storage, picking, packing and shipping, serving Chile, LATAM and international markets with 12,000+ daily shipments and integrations with MercadoLibre, Falabella.com, Ripley and Amazon Global.

Chilean consumers buy more online per capita than any other Latin American market, and their expectations for delivery speed and accuracy keep rising. Our fulfillment center in the Región Metropolitana, along Ruta 5, combines Same Day and Next Day delivery, multi-channel OMS integration and a 99% fulfillment rate across 12,000+ daily shipments, connecting to 7+ million Santiago consumers and nationwide delivery. NCh433 seismic-rated construction ensures operational continuity, and BASC-certified security protects high-value ecommerce inventory around the clock.

Selling online in Chile means competing with Amazon, MercadoLibre, Falabella.com and Ripley.com, and your fulfillment partner determines whether customers come back or leave a negative review. Interworld Freight provides the speed, accuracy and technology that keep your ratings high and your logistics costs low.

Parcels moving on a conveyor in an ecommerce fulfillment center

Marketplaces, customs options and trade access behind our ecommerce fulfillment in Chile

Marketplaces and platforms 6

MercadoLibreFalabella.comRipleyAmazon GlobalShopifyVTEX

Customs and free zones 4

Servicio Nacional de AduanasAlmacén Particular AutorizadoZOFRI (Zona Franca de Iquique)Zona Franca de Punta Arenas

Trade access 4

33 free trade agreements65 economiesPacific AllianceCPTPP
Ecommerce services

What we run for online sellers in Chile

Services built for high-volume individual orders and strong marketplace ratings.
Multi-channel fulfillment

Multi-channel fulfillment

One processing queue for Shopify, VTEX, Magento, Amazon, MercadoLibre and custom platforms through API integration.
Subscription box assembly

Subscription box assembly

Kitting for subscription brands with variable contents, seasonal themes and personalized inserts.
Custom branding and unboxing

Custom branding and unboxing

Branded boxes, tissue, stickers, thank-you cards and promotional materials in every order.
Returns and exchanges

Returns and exchanges

Reverse logistics with 24-hour processing, inspection, restocking and customer credit coordination.
Inventory analytics

Inventory analytics

Real-time dashboards for stock levels, sell-through rates, days of supply and reorder recommendations.
International shipping

International shipping

Cross-border orders to LATAM, the Caribbean, North America and Europe with customs documentation and carrier optimization.
Compare

Ecommerce fulfillment or traditional warehousing?

Both store your goods. Only one is built around individual online orders.
Ecommerce fulfillmentTraditional warehousing
FocusSpeed and individual order accuracyStorage capacity
ActivitiesStorage plus order processing, picking, packing, shipping and returnsStoring goods, often in bulk
Time in stockContinuous flow of online ordersExtended periods
LayoutFast movers at ground level near packing stations and slow movers at higher levels, with slotting adjusted dynamically by the WMS on velocity dataOrganized for bulk storage
Daniel Zapata
Daniel Zapata · Operations Director

Selling online in Chile and not sure where to start?

Tell Dani your marketplaces, SKUs and monthly orders: he prices storage, pick and pack, shipping and returns for your store.
Price my ecommerce fulfillment

Where ecommerce fulfillment pays off

Marketplace ratings

Speed and accuracy decide whether customers come back or leave a negative review.

Imports sold in Chile

Bonded storage for up to 90 days with IVA (19%) deferral, or transfers from ZOFRI when stock is ready for the domestic market.
How we work with you

How your ecommerce fulfillment works

You send the inventory; orders, shipping and returns run through the same advisor.
01

Send your inventory

Products arrive by container, air freight or truck and are registered by SKU with photos, dimensions and weight.
02

Connect your store

Our OMS captures orders from your store and marketplaces in real time, in a single processing queue with priority rules based on shipping speed and cutoff times.
03

Pick and pack

Items picked on optimized paths and packed to your specifications, with a quality scan that verifies item, quantity and condition before sealing.
04

Ship and track

Our TMS selects the carrier, and your customer follows the parcel with GPS tracking and smart push notifications from dispatch to doorstep delivery.
05

Handle returns

Returns inspected, restocked and reported within 24 hours.
Daniel Zapata, Operations Director · Interworld Freight
You talk to a human
Daniel Zapata
Operations Director · Interworld Freight
“
Dani designs your ecommerce fulfillment with you and confirms handling, delivery options and rates, in English or Spanish.
MercadoLibre · Falabella.com · Ripley · Amazon
Santiago Same Day · national Next Day
Rated 4.5 across 190+ Google reviews
Start with step 1: get my quote
Answered by Dani, in English or Spanish
Ecommerce fulfillment pricing

What goes into an ecommerce fulfillment price in Chile

Your quote itemizes each line, so you compare the total and not just the storage rate.

Inventory intake

Unloading, inspection, barcoding if needed and SKU registration with photos, dimensions and weight.

Pick and pack

WMS-optimized picking, packing in your materials and a quality scan before sealing.

Branding and kits

Branded packaging, inserts and subscription box assembly.

Shipping

Carrier selection by our TMS, labels and dispatch, with Same Day delivery in Santiago.

Returns

24-hour returns processing, inspection, restocking and credit coordination.

Import and customs

Clearance with Servicio Nacional de Aduanas and bonded storage with IVA deferral for up to 90 days.
Why shippers trust Interworld

Online store logistics backed by a forwarder operating since 1992

Interworld Freight has moved cargo since 1992 with 350+ people and its own offices in the USA, Panama, the Dominican Republic and the Bahamas. It is a founding member of the World Cargo Alliance, IATA accredited, CTPAT certified and WCAworld Best Partner 2022. In Chile, our fulfillment center handles 12,000+ daily shipments with a 99% fulfillment rate and BASC-certified security.

1992operating since
350+people on the team
4countries with our own offices

World Cargo Alliance

Founding member of the alliance

WCAworld Best Partner 2022

North America award

IATA accredited

Cargo agent accredited by the International Air Transport Association

CTPAT certified

U.S. CBP supply chain security program
No-commitment quote · Reply within one business day

Ready to scale your online store in Chile?

Space, handling and storage rates confirmed in writing, with a clear breakdown from the first email: no surprises, no fine print.
Quote your storage today
Moving cargo worldwide since 1992. Tell us the load and get a written quote with every cost itemized.
Request a quote Talk to a specialist
Keep exploring

More warehousing in Chile

Other programs from the same operation, the full market and the warehousing hub.

Other programs in Chile

Client testimonials

What companies say about working with us

Real reviews from our Google profile.
4.5 / 5 · 190+ Google reviews
“I've been working with this freight forwarding company for a while, and their service is truly outstanding. They follow up proactively and make sure everything runs smoothly from pickup to delivery. It's rare to find a company this reliable and customer-focused.”
M
Marcia Vazquez
Google review
“Did great with shipping my items to The Bahamas. Everything was done in a timely manner.”
L
Lynn Rolle
Google review
“The attention from everyone I dealt with is always excellent. You can see the professionalism and care the very first time they attend to you, and it is genuine. Highly recommend Interworld.”
N
Nestor Gonzalez
Google review
“I was very pleased with the service, from beginning to end. Everything was explained to me step by step till I was ready to pick up my machine from the warehouse. I didn't expect to get such service — so professional and knowledgeable.”
E
Ely Krasner
Google review
“Great experience working with them. 100% recommended.”
I
Interprint C.A.
Google review
“Excellent company to work with. Very professional.”
E
Elena
Google review
“The service I received was excellent. I highly recommend this company.”
R
Richard Stifano C.
Google review
FAQ

Ecommerce fulfillment in Chile, answered

What online sellers ask before moving their store logistics to us.
Ask us directly
or call +1 (646) 722-0968

What is an ecommerce fulfillment center?

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A warehouse built to receive, store, pick, pack and ship online orders on behalf of ecommerce sellers. Unlike traditional warehouses focused on bulk storage, it is optimized for high-volume individual orders, with integrations for online sales platforms.

How do ecommerce fulfillment services work?

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You send inventory to our fulfillment center. When a customer orders on your store, our OMS captures it automatically, our team picks and packs it to your specifications and ships it with the optimal carrier. Your customer gets tracking, you get delivery confirmation, and returns flow through our reverse logistics.

Which platforms and marketplaces can you connect?

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Shopify, VTEX, Magento, Amazon and MercadoLibre through our OMS, plus custom platforms through API integration, with integrations for Falabella.com, Ripley and Amazon Global.

Can you fulfill orders for products I import into Chile?

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Yes. Many sellers import products from China, the United States or Europe before selling in Chile, and we manage the import cycle through Servicio Nacional de Aduanas, including bonded storage in our Almacén Particular Autorizado for up to 90 days with IVA (19%) deferral. If you stage duty-free stock in ZOFRI or Zona Franca de Punta Arenas, we coordinate transfers to our fulfillment center when it is ready for the domestic market. This hybrid approach optimizes your duty exposure and cash flow.

Do you ship ecommerce orders outside Chile?

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Yes. Chile's 33 free trade agreements covering 65 economies, Pacific Alliance membership and CPTPP participation create preferential access to global markets, and we leverage them for cross-border ecommerce fulfillment with reduced tariffs, faster customs processing and competitive shipping rates. We ship orders from Chile to Peru, Colombia, Mexico, Argentina, Brazil, the United States, Canada, Europe and Asia-Pacific, with export documentation, tariff classification and destination compliance handled by our customs team.

How do you prepare for CyberDay Chile?

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Our facility has dedicated ecommerce zones with packing stations, material staging areas, photography rooms for marketplace listings and return processing lanes. During CyberDay Chile and peak seasons we scale staffing and shift schedules to keep processing speed without backlogs.

Do you offer branded packaging and subscription boxes?

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Yes. Branded boxes, tissue, stickers, thank-you cards and promotional materials, plus kitting and assembly for subscription brands with variable contents, seasonal themes and personalized inserts.

What makes the best ecommerce fulfillment partner in Chile?

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The best ecommerce fulfillment partner in Chile combines local expertise, technology integration and scalable infrastructure. Interworld Freight offers OMS connections with Shopify, VTEX, Magento, Amazon and MercadoLibre, Same Day delivery in Santiago, nationwide coverage and a 99% fulfillment rate backed by Körber Warehouse Edge WMS technology.

Quote your ecommerce fulfillment in Chile

Tell us your marketplaces, SKUs and monthly orders. Dani replies with handling, shipping and rates for your store.
+1 (646) 722-0968 · +1 (786) 550-0401
Own offices in the USA, Panama, the Dominican Republic and the Bahamas
Documents for your program
Commercial invoice · Packing list · Inventory records in our WMS
Daniel Zapata
Talk to a person, not a bot
Daniel Zapata · Operations Director
Dani prices your program himself and confirms space, handling rates and documents, in English or Spanish.
4.5 / 5
190+ reviews on Google. Exporters and importers already moving their cargo with Interworld.
Certifications & memberships
WCA IATA CTPAT Federal Maritime Commission
Contact an expert today
We reply within one business day
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