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Fulfillment · Dominican Republic

Fulfillment Services in the Dominican Republic

E-commerce and B2B pick, pack and labeling near Punta Caucedo, with same-day handoff for eligible orders and FIFO/FEFO rotation.
4.5 on Google · 190+ reviews · WCAworld North America Best Partner 2022
Since 1992
Own office in the Dominican Republic
Bilingual operations
Same-day processing
Trusted by exporters since 1992
WCA memberIATA accreditedCTPAT certifiedFederal Maritime CommissionU.S. Department of Homeland Security
WCA memberIATA accreditedCTPAT certifiedFederal Maritime CommissionU.S. Department of Homeland Security
WCA memberIATA accreditedCTPAT certifiedFederal Maritime CommissionU.S. Department of Homeland Security
E-commerce and B2B fulfillment

Fulfillment services in the Dominican Republic for online and wholesale brands

Interworld Freight operates as a fulfillment company in the Dominican Republic with end-to-end capabilities and 30+ years of experience in logistics and freight, running a fulfillment center in the Santo Domingo metropolitan area, near AILA Las Américas (SDQ) and DP World Caucedo, for small online stores, high-volume retailers, marketplaces and B2B brands that need speed and accuracy.

We handle direct-to-consumer and wholesale flows with the same precision: order syncing with your platform, pick and pack, branded packaging and marketplace-compliant labeling, returns, and nationwide and Caribbean distribution from Santo Domingo, with bilingual operations in English and Spanish, US-aligned working hours, DGA RD customs coordination and CNZFE free-zone options. Brands get reliable same-day handling, transparent inventory updates and shipment tracking.

Warehouse team preparing orders in a fulfillment center

Gateways, carriers and platforms behind our fulfillment in the Dominican Republic

Gateways 3

AILA Las Américas (SDQ)DP World CaucedoPuerto de Haina

Carriers 5

DHLFedExUPSLocal couriersOcean LCL and FCL

Platforms 6

ShopifyWooCommerceMagentoBigCommerceAmazonMercadoLibre
From receiving to last mile

What our fulfillment center does in the Dominican Republic

The full order process, managed from our Dominican Republic location with visibility at every step.
Receiving and inbound

Receiving and inbound

Inventory verified, registered and ready to pick within hours of arrival at the hub near Punta Caucedo.
Storage with lot control

Storage with lot control

Climate-aware racking, lot tracking and FIFO/FEFO rotation for ambient and refrigerated SKUs.
Pick and pack

Pick and pack

Orders processed with accuracy and speed, adapted to your packaging requirements and shipping preferences.
Labeling and packaging

Labeling and packaging

Standard or custom labels, branded materials or marketplace compliance packaging, all handled in-house.
Shipping and tracking

Shipping and tracking

DHL, FedEx, UPS, local couriers or ocean LCL and FCL via Caucedo or Puerto de Haina, with delivery confirmation.
Returns and reverse logistics

Returns and reverse logistics

Returned items inspected, restocked, refurbished or disposed of according to your business rules.
Compare

Same-day handoff or standard processing?

How order timing and destination shape turnaround at our Dominican Republic fulfillment center.
Same-day handoffStandard processing
OrdersEligible orders received before the daily cut-offOrders outside the same-day window
Carrier handoffThe same dayUnder 24 hours from order receipt
Delivery reachSanto Domingo, Santiago and the eastern tourist corridorRemote areas may require next-day delivery
Tuned byCut-off, carriers and destinationSKU complexity, carrier mix and destination zone
Daniel Zapata
Daniel Zapata · Operations Director

Need to set your cut-offs and SLA?

Tell Dani your order volume, platforms and destinations: he defines cut-offs, carrier mix and rates for your fulfillment program.
Plan my fulfillment

Which setup fits your orders?

Same-day handoff fits if…

You sell to consumers in Santo Domingo, Santiago or the eastern tourist corridor and orders arrive before the cut-off.

Standard processing fits if…

Orders ship to remote areas, need custom packaging or leave by ocean LCL or FCL.
How we work with you

How your fulfillment program in the Dominican Republic works

You connect the store; receiving, orders and returns run through the same advisor.
01

Connect your store

Shopify, WooCommerce, Magento, BigCommerce, Amazon, MercadoLibre or a custom API sync orders to our WMS in real time.
02

Receive inventory

Stock is verified and registered at the hub near Punta Caucedo, ready to pick within hours.
03

Pick, pack and label

Orders prepared to your packaging rules, with branded or marketplace-compliant labels.
04

Ship with tracking

Handoff to your selected carriers, with full tracking and delivery confirmation.
05

Handle returns

Returns inspected, restocked, refurbished or disposed of, with status updates back to your storefront.
Daniel Zapata, Operations Director · Interworld Freight
You talk to a human
Daniel Zapata
Operations Director · Interworld Freight
“
Dani designs your fulfillment program with you and confirms space, handling and rates, in English or Spanish.
Same-day handoff for eligible orders
SDQ · Caucedo · Haina
Rated 4.5 across 190+ Google reviews
Start with step 1: get my quote
Answered by Dani, in English or Spanish
Fulfillment pricing

What goes into a fulfillment price in the Dominican Republic

Your quote itemizes each line, so you compare the total and not just the storage rate.

Storage

Ambient or refrigerated SKUs with lot tracking and FIFO/FEFO rotation.

Receiving

Inbound verification and registration, ready to pick within hours.

Pick and pack

Order preparation for direct-to-consumer and B2B flows.

Labeling and packaging

Custom labels, branded materials and marketplace compliance packaging.

Shipping

Carrier handoff to DHL, FedEx, UPS, local couriers or ocean LCL and FCL.

Integrations and returns

Platform or API integration, plus returns inspection, restocking or disposal.
Why shippers trust Interworld

Fulfillment backed by a forwarder operating since 1992

Interworld Freight has moved cargo since 1992 with 350+ people and its own offices in the USA, Panama, the Dominican Republic and the Bahamas. It is a founding member of the World Cargo Alliance, IATA accredited, CTPAT certified and WCAworld Best Partner 2022. In the Dominican Republic, our fulfillment team brings expertise in DGA RD customs clearance and CNZFE free-zone operations for smooth flows in both directions.

1992operating since
350+people on the team
4countries with our own offices

World Cargo Alliance

Founding member of the alliance

WCAworld Best Partner 2022

North America award

IATA accredited

Cargo agent accredited by the International Air Transport Association

CTPAT certified

U.S. CBP supply chain security program
No-commitment quote · Reply within one business day

Ready to ship your orders from the Dominican Republic?

Space, handling and storage rates confirmed in writing, with a clear breakdown from the first email: no surprises, no fine print.
Quote your storage today
Moving cargo worldwide since 1992. Tell us the load and get a written quote with every cost itemized.
Request a quote Talk to a specialist
Keep exploring

More warehousing in the Dominican Republic

Other programs from the same operation, the full market and the warehousing hub.

Other programs in the Dominican Republic

Client testimonials

What companies say about working with us

Real reviews from our Google profile.
4.5 / 5 · 190+ Google reviews
“I've been working with this freight forwarding company for a while, and their service is truly outstanding. They follow up proactively and make sure everything runs smoothly from pickup to delivery. It's rare to find a company this reliable and customer-focused.”
M
Marcia Vazquez
Google review
“Did great with shipping my items to The Bahamas. Everything was done in a timely manner.”
L
Lynn Rolle
Google review
“The attention from everyone I dealt with is always excellent. You can see the professionalism and care the very first time they attend to you, and it is genuine. Highly recommend Interworld.”
N
Nestor Gonzalez
Google review
“I was very pleased with the service, from beginning to end. Everything was explained to me step by step till I was ready to pick up my machine from the warehouse. I didn't expect to get such service — so professional and knowledgeable.”
E
Ely Krasner
Google review
“Great experience working with them. 100% recommended.”
I
Interprint C.A.
Google review
“Excellent company to work with. Very professional.”
E
Elena
Google review
“The service I received was excellent. I highly recommend this company.”
R
Richard Stifano C.
Google review
FAQ

Fulfillment in the Dominican Republic, answered

What online stores and B2B brands ask before moving their orders to us.
Ask us directly
or call +1 (646) 722-0968

What is included in your Dominican Republic fulfillment services?

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Receiving, storage, pick and pack, labeling, shipping, tracking and returns. We operate from the Santo Domingo hub near DP World Caucedo and AILA SDQ, integrate with your e-commerce platform or ERP and handle direct-to-consumer and B2B flows, with custom packaging and marketplace-compliance labeling available. Outsourcing to a specialist reduces operational cost and speeds delivery across the island and onward to the USA, the Caribbean and Central America.

Can you integrate with my e-commerce platform?

+
Yes. We support Shopify, WooCommerce, Magento, BigCommerce, Amazon, MercadoLibre and custom integrations via API. Orders sync in real time from your storefront to our WMS in the Dominican Republic, with automatic status updates back to the customer.

Do you handle returns and reverse logistics?

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Yes. Returned items are inspected, restocked, refurbished or disposed of based on your business rules and customer-service policies, and we prepare the documentation needed to clear DGA RD customs when returns cross the border, including under the CAFTA-DR preferential regime when applicable.

Where is your fulfillment center located?

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In the Santo Domingo metropolitan area, near AILA Las Américas International Airport (SDQ) and DP World Caucedo at the Punta Caucedo Logistics Hub, with direct access to high-frequency air and ocean lanes and quick onward reach to Puerto de Haina, Puerto Plata, Santiago, La Romana and San Pedro de Macorís.

What is your average order processing time?

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Under 24 hours from order receipt to carrier handoff, with same-day handoff for eligible orders received before the daily cut-off. The SLA can be tuned per client based on SKU complexity, carrier mix and destination zone. Real-time status updates flow back to the storefront and customer via the platform integration.

Do you offer same-day fulfillment?

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Yes. Same-day fulfillment is part of the standard service offering for eligible orders received before the daily cut-off. Santo Domingo, Santiago and the eastern tourist corridor are covered, while remote areas may require next-day delivery.

Which carriers ship my orders?

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Your selected carriers: DHL, FedEx, UPS and local couriers, or ocean LCL and FCL via Caucedo or Puerto de Haina, with full tracking and delivery confirmation.

Can you store refrigerated SKUs?

+
Yes. Storage uses climate-aware racking, lot tracking and FIFO/FEFO rotation for ambient and refrigerated SKUs, with cold storage in the Dominican Republic available on demand.

Quote your fulfillment in the Dominican Republic

Tell us your order volume, platforms and destinations. Dani replies with space, handling and rates for your program.
+1 (646) 722-0968 · +1 (786) 550-0401
Own offices in the USA, Panama, the Dominican Republic and the Bahamas
Documents for your program
Commercial invoice · Packing list · Inventory records in our WMS
Daniel Zapata
Talk to a person, not a bot
Daniel Zapata · Operations Director
Dani prices your program himself and confirms space, handling rates and documents, in English or Spanish.
4.5 / 5
190+ reviews on Google. Exporters and importers already moving their cargo with Interworld.
Certifications & memberships
WCA IATA CTPAT Federal Maritime Commission
Contact an expert today
We reply within one business day
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