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ISP and SEREMI Compliant Warehouse in Chile

Interwf operates a fully registered and certified ISP and SEREMI compliant warehouse in Chile, ensuring your products meet all Chilean regulatory requirements for storage, handling, and distribution. From pharmaceuticals and medical devices to food and cosmetics, our facility provides compliant warehousing with Resolucion Sanitaria documentation and inspection readiness.

  +1 (646) 722-0968 | +1 (786) 550-0401 

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What is an ISP/SEREMI compliant warehouse?

In Chile, the ISP (Instituto de Salud Pública) regulates the storage and distribution of pharmaceuticals, medical devices, and cosmetics. The SEREMI de Salud (Secretaría Regional Ministerial de Salud) oversees food safety, sanitary permits, and public health compliance at the regional level. Warehouses handling these regulated products must obtain specific registrations, meet infrastructure standards, and pass periodic inspections.

An ISP/SEREMI compliant warehouse is a facility that has obtained all required permits and registrations, implements documented quality management systems, and maintains conditions that protect product integrity. This includes temperature control, humidity management, pest prevention, security, and traceability systems that regulators verify during inspections.

Why Interwf is your trusted regulatory-compliant warehouse partner in Chile?

Interworld Freight has built our Chile facility and operational procedures to meet ISP and SEREMI requirements from the ground up. We do not retrofit general warehouses for regulated products. Our Región Metropolitana facility was designed with validated temperature zones, sealed environments, controlled access, and documentation systems that satisfy both agencies.

Our quality assurance team maintains direct relationships with ISP and SEREMI inspectors, stays current on regulatory changes, and ensures our facility is always inspection-ready. When you store regulated products with Interworld Freight, you inherit a compliance infrastructure that has already been validated.

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ISP and SEREMI warehouse requirements and compliance

ISP requirements include warehouse registration for pharmaceutical storage, validated temperature zones, BPA (Buenas Prácticas de Almacenamiento) compliance, trained personnel with documented qualifications, and detailed standard operating procedures for every storage and handling activity.

SEREMI de Salud requirements include a Resolución Sanitaria (sanitary permit) for food and cosmetic storage, pest management programs, sanitation protocols, waste management procedures, and facility conditions that prevent contamination. Both agencies require documented quality management systems and retain the authority to conduct unannounced inspections.

Resolución Sanitaria requirements explained

The Resolución Sanitaria is the sanitary operating permit issued by SEREMI de Salud that authorizes a facility to store food products, cosmetics, and certain health-related goods. Obtaining this permit requires demonstrating that the facility meets construction standards, has proper ventilation and lighting, implements pest control programs, and follows documented sanitation procedures.

Interworld Freight maintains an active Resolución Sanitaria and undergoes periodic inspections to confirm ongoing compliance. Our documentation system generates the records that SEREMI inspectors review, including cleaning logs, pest monitoring reports, temperature records, and employee training certifications.

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Certification and licensing process

Obtaining ISP warehouse registration involves submitting technical documentation about facility infrastructure, temperature validation reports, personnel qualifications, and standard operating procedures. ISP reviews the application, conducts an on-site inspection, and issues the registration certificate upon approval.

SEREMI de Salud licensing follows a similar process with emphasis on sanitary conditions, food safety protocols, and environmental compliance. Both certifications require renewal and ongoing compliance monitoring. Interworld Freight manages these processes internally, keeping all certifications current without requiring client intervention.

Inspection checklist and how Interwf ensures compliance

  • Temperature validation and monitoring - Annual temperature mapping of all storage zones, continuous monitoring with automated alerts, and calibrated sensor records available for inspector review.

  • Standard operating procedures - Documented SOPs for receiving, storage, picking, packing, cleaning, pest control, waste disposal, and emergency response. Updated annually and after any regulatory change.

  • Personnel training records - All warehouse staff complete BPA and food safety training with documented certifications. Refresher training conducted annually.

  • Pest management documentation - Integrated pest management program with scheduled treatments, monitoring station records, and corrective action logs.

  • Facility maintenance logs - Equipment calibration records, HVAC maintenance schedules, building integrity inspections, and NCh433 seismic compliance documentation.

  • Product traceability - Körber Warehouse Edge WMS provides full lot traceability from receiving through dispatch, with recall simulation exercises conducted quarterly.

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How we maintain adherence to Chilean regulatory guidelines

Compliance is not a one-time achievement. Interworld Freight maintains a dedicated quality assurance team that monitors ISP bulletins, SEREMI regulatory updates, and changes to Chilean health and safety legislation. When regulations change, our SOPs are updated before enforcement dates, and staff receive training on new requirements.

Internal audits are conducted quarterly using the same checklists that ISP and SEREMI inspectors use. Any findings are corrected with documented CAPA (corrective and preventive action) processes. This proactive approach means our facility is always ready for announced or unannounced inspections.

Our compliant warehouse services in Chile

  • Pharmaceutical storage - ISP-registered facility with validated cold chain (2-8 C) and ambient (15-25 C) zones for medications, vaccines, medical devices, and diagnostic products.

  • Food and beverage storage - SEREMI de Salud compliant with Resolución Sanitaria for packaged foods, beverages, supplements, and food ingredients. SAG coordination for phytosanitary requirements.

  • Cosmetics and personal care - ISP-registered storage for imported and domestic cosmetics, skincare, and personal care products requiring regulatory-controlled conditions.

  • Bonded regulatory storage - Almacén Particular Autorizado for imported regulated products awaiting ISP or SEREMI clearance, with duty and IVA deferral for up to 90 days.

Why choose a registered compliant warehouse in Chile

Storing regulated products in a non-compliant facility exposes your business to seizure of goods, fines, import bans, and reputational damage. Chilean regulators actively inspect and enforce, and non-compliance has real consequences. Choosing Interworld Freight means your products are stored in a facility where compliance has been validated by the agencies that matter.

Beyond avoiding penalties, a compliant warehouse accelerates your market entry. Products cleared through an ISP-registered facility carry documentation that retailers, hospitals, and distributors require. You move from import to sale faster because the compliance infrastructure is already in place.

Benefits of partnering with our Chile team

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Dedicated Chile logistics team 
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Technology-driven visibility 
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Scalable infrastructure

Phone: +1 (646) 722-0968 | +1 (786) 550-0401 | Email: info@interwf.com

Contact

FAQ´s

ISP registration requires documented facility specifications, validated temperature zones, BPA-compliant operating procedures, qualified personnel, and successful on-site inspection. The application includes technical files, floor plans, equipment validation reports, and SOPs.

ISP and SEREMI de Salud conduct periodic inspections, typically annually, but retain the right to perform unannounced visits at any time. Frequency may increase if previous inspections identified non-conformities.

Only warehouses storing regulated products require ISP and/or SEREMI certification. Pharmaceuticals, medical devices, and cosmetics fall under ISP jurisdiction. Food products and certain health-related goods require SEREMI de Salud permits. General merchandise does not require these certifications.

We conduct quarterly internal audits using regulatory checklists, maintain continuously updated documentation, and keep our facility in inspection-ready condition at all times. Our quality assurance team monitors regulatory bulletins and updates SOPs proactively.

ISP registration is required for pharmaceutical products, medical devices, diagnostic kits, and cosmetics. SEREMI de Salud permits are required for food products, beverages, nutritional supplements, and food contact materials. Some products may require both registrations.