Domestic Terms and Conditions of Interworld Freight

1. Rate Validity and Inclusions: This rate is valid for fifteen (15) days and includes a fuel surcharge, two (2) hours for loading, and two (2) hours for unloading, unless otherwise specified.

2. Detention Charges: Detention charges are $125 per hour after the initial two-hour loading/unloading window. For specialized equipment, detention charges must be confirmed. Detention charges apply in any situation where the driver is delayed due to load issues.

3. Loading/Unloading Service: Our rate does not include loading or unloading services.

4. Transit Time: Transit time for Partial Truckload (PTL) is not guaranteed.

5. Reevaluation of Rate: If there are changes in dimensions or weight, IWF will reevaluate the provided quote and may advise if a requote is necessary.

6. Equipment Availability: The pick-up date is subject to equipment availability.
   Note: For partials, we need at least 48 hours notice and cannot guarantee pickup on a specific day.

7. Insurance: This rate does not cover additional insurance beyond the carrier’s liability. To insure the freight for a specific value, please request an additional insurance service. Since IWF does not have direct contact with the cargo, our liability is limited to the carrier’s direct liability. We will assist customers in filing claims with carriers and follow up on the procedure.

8. High-Value Loads: For high-value loads exceeding $500,000, extra insurance is mandatory. If the customer has coverage, proof must be provided to IWF for validation and a waiver must be signed. No high-value loads will be hauled without these requirements being met.

9. Special Requirements: Please inform us if any special requirements are needed, such as TWIC, tanker Endorsement, PPE, Tarps, TSA Certificated, agreement interchange,  air ride, pickup/delivery in a residential area, appointments request, or Driver Assistance. The quotation does not include these services unless specified

10. Maximum Payload:

• Dry Van: Maximum payload of 44,000 lbs.
• Flatbed: Maximum payload of 47,000 lbs.

Please ensure all terms and conditions are understood and accepted before proceeding. If you have any questions or require further assistance, do not hesitate to contact us.

1. Extra Costs Notification: Trucking companies may inform of additional costs up to 6 months after the pickup. Any such extra costs will be communicated to DC for transfer to the customer. (Interworld Freight is not responsible for extra costs generated during pickups). Take into account that depending on the number of loose boxes the carrier may decide to palletize for a better handling, which can generate extra charges We don't have control about these charges or the decision of the carrier to palletize.

2. Rate Changes: All rates are subject to change. Changes in weight, dimensions, or type of packaging may generate extra costs. These costs will be communicated to the customer once we have this updated from carrier. (Interworld Freight is not responsible for extra costs generated during pickups.) 

3. NMFTA Standards: Rates from trucking companies are based on an evaluation of six transportation characteristics: dimensions, weight, density, handling, stowability, and liability, as defined by NMFTA (http://www.nmfta.org/). Any variations in these details will alter the initial quote, and additional charges may apply.

4. Transit Times: Transit times are estimated and not guaranteed unless a guaranteed service is requested. Transit times apply only during business days and do not include the pickup day.

5. Additional Services:

   • BONDED /HAZMAT cargo handling is not included unless mentioned in the request.
   • Liftgate service is not included in the rate; please advise if needed.
   • The rate does not apply to inside pickups or deliveries.
   • Loose boxes are not recommended as they increase the risk of damage or loss and may increase the rate.
   • The rate is subject to change based on the size, weight, density, handling, stowability, liability, and description of the cargo.
   • The rate does not apply to pickups or deliveries at convention centers or warehouses serving convention centers.
   • Rates do not apply when picked up from or delivered to a trade show or a warehouse where trade show shipments are stored either before or after a trade show.
   • Rates do not apply when picked up from or delivered to a residential area, unless mentioned in the request.

6. Loading and Unloading: Shipments must be easy to load and unload with a forklift, lift gate, or similar tools. If not on a pallet, and transportation company cannot load/unload easily, it will not be received, and additional charges for pickup attempts or missed trips may apply. If the driver needs to wait more than 15 minutes for loading or unloading, extra charges may apply. The free time depends on the carrier policies. Interworld is not responsible for charges generated by waiting times.

7. Packaging: Cargo must be well-packaged and protected. The transportation company will not be responsible for damages or losses that may occur during transport. Shippers are responsible for wood pallet certifications.

8. Tips for Avoiding Claims:

   • Use proper packaging to protect your cargo.
   • Use certified solid accessible pallets to support cargo weight and forklift handling.
   • Utilize shrink wrap, security tape, edge protectors, and banding.
   • Place slip sheets between layers.
   • Use void fill, bubble wrap, and foam to secure internal components.
   • Crate machinery and high-value products.
   • Palletize multiple piece shipments.
   • Add sides or bracing to your pallet to create a crate.
   • Attach a visible label with handling instructions.
   • Include a shipping label with pickup and delivery addresses listed clearly and accurately to prevent cargo loss.
   • Purchase additional insurance.

9. Insurance: Secure your cargo for only USD 35.00 for general cargo valued up to USD 20,000.00 or 0.35% over 110% of the cargo's commercial value for any of your shipments to the destination. Additional insurance will cover the full cost of your item if the shipment is damaged or lost in transit.

10. Liability: Since Interworld Freight does not have direct contact with the cargo, our liability is limited to the carrier’s direct liability. We assist our customers in filing claims to carriers and follow up on the claim procedure. LTL carrier’s legal liability can be as low as USD 0.10 per pound per shipment, thus we strongly suggest insuring your cargo.

11. Rates Validity and Verification: Rates are valid for 30 days from the quote date but are subject to industry changes. Verification of quotes at the time of pickup is suggested.

We await your approval to proceed and coordinate the pickup.

Operating Hours: Our warehouse operates for receiving from 9:00 am to 4:30 pm (closed for lunch from 12:00 pm to 1:00 pm). We follow recommendations and measures to keep our employees safe and adhere to local authorities' instructions.

Market Conditions Warning: Current market conditions, including truck shortages, equipment capacity issues, last-minute schedule changes, terminal delays, changing ERD's and cut-offs, reservation procedure changes at rail ramps, and severe congestion, are impacting the flow of cargo. As a result, additional charges such as dry runs, re-delivery, storage, and additional chassis rental may be assessed and will be the responsibility of the shipper. While Interworld Freight will attempt to avoid or mitigate these additional charges, these circumstances are beyond our control, and we cannot absorb these charges.

• Fixed and Variable Costs
  The drayage and chassis costs provided in the quote are the fixed costs of the operation. However, additional costs may arise depending on the loading conditions at the site, as well as other factors once the operation is finalized. Potential additional costs include:
  • Congestion fees
  • Detention fees for pulling the empty from the depot
  • Detention fees for delivering at the rail or port
  • Detention fees for loading
  • Pre-pull fees (applies for appts from 6am to noon)
  • Split fees
  • Flip fees

• Rate Scope

  • The rate quote applies only to legal weight and non-hazardous loads.
  • The rate does not include surcharges for residential, bonded, or other unspecified surcharges.
  • The rate is per container (cntr).
    
    

• Rate Validity and Conditions

  • Rate quotes are valid for 30 days.
  • The rate is subject to equipment availability.
  • Rail billings not cleared within the allocated time frame by the involved SSL may be subject to stop-off fees.
  • Extra charges may apply for overweight containers.
  • Rates do not include Haz-Mat extra charges unless specified in the rate proposal.
  • A Drop & Pick operation will double the rate.
  • Depending on the loading area, detention or waiting time charges will apply after 1 or 2 hours of loading.
  • Other extra charges such as chassis split or chassis flip (overweight at the ramp) may apply.
    
    

• Insurance
  This rate does not cover additional insurance beyond the carrier’s liability. To insure the freight for a specific value, please request additional insurance services. Since IWF does not have direct contact with the cargo, our liability is limited to the carrier’s direct liability. We assist our customers in filing claims with carriers and follow up on the procedure.

Please ensure all terms and conditions are understood and accepted before proceeding. If you have any questions or require further assistance, do not hesitate to contact us.

• It only applies for carton boxes. If it is another type of package like drums, FedEx might not pick up and it case it does, extra charges might apply
• Maximum accepted measures are 35” x 35” x 35” (inches). If any dimension is over these established measures. even by just one inch (1”), FedEx Ground will not pick this up. LTL service must be quoted for these cases.
• Maximum weight for this service per quote is 150 Lbs. Due to legal conditions, a person must not lift weights superior to 150 Lbs.
• The rate does not apply for Hazardous Cargo.

Chassis Rental: This is a special trailer or undercarriage used for transporting maritime containers by road. It is a structure that hooks onto trucks, enabling containers to be placed on top for road transportation. Consequently, trucking companies charge a fee for the use of this structure, which is assessed daily or per use. Some locations may have minimum usage days.

Chassis Split: This charge applies when an empty container ready for pickup from a depot is not located at the same place as the chassis needed. In these cases, trucking companies charge an extra fee to cover the cost of traveling to two different locations—point A to collect the chassis and point B for the empty container. This cost can be incurred twice if, after delivering the loaded container to a rail or port, the driver must return the chassis to a different location.

Detention: A charge assessed when the loading/unloading process exceeds the free time provided by drivers, typically 1 to 2 hours. Beyond this time, drivers begin to charge detention or waiting time fees for each additional hour.

Drop/Hook: A fee applied when a container needs to be left at a loading/unloading site for several days or overnight. Once the container is ready, the driver retrieves it to either return the loaded container to the port or the empty container to the depot. Also known as DROP & PICK, this cost is generally twice the initial drayage fee.

Dry Run: An extra cost incurred when a driver picks up a container, but the move is canceled or the container cannot be loaded. This fee covers the driver's round-trip to the port/rail and back.

Fuel Surcharge: An additional fee to cover fluctuating fuel costs. Trucking companies add this percentage to inland tariffs, with each company setting its own rate for different routes or states.

HAZMAT Fee: A surcharge applied when containers are loaded with hazardous materials.

Layover Fee: An additional fee charged by carriers when their drivers drive for a determined time or distance without stopping. Each state has regulations on when this fee applies.

Light/Heavy Scale: A ticket required from carriers detailing the weight of the loaded container, chassis, cab, etc. This service can be privately requested from carriers, who will then weigh the containers to calculate the load's weight within them.

Live Load: Loadings that take between 1 to 2 hours.

Overweight: A surcharge applied when a 20/40 container exceeds the legal weight limit.

Pier Pass: A fee charged by terminals in Los Angeles and Long Beach to contribute to cleaning and decongesting these heavily trafficked and polluted ports.

Power Only: The use of just the truck cab, without the chassis.

Pre-Pull: A charge incurred when a container must be picked up a day before the scheduled loading/unloading date. This is common in heavily congested ports requiring morning operations or early morning appointments.

Rail Billing: A procedure conducted with the shipping line for container movements by rail. An email is sent to the shipping line's rail department detailing the number of pieces, weight, container number, and seal number. This process must be completed before the container can enter the rail system.

Re-Delivery: An extra cost incurred when a loaded/unloaded container cannot be returned to the port/depot for any reason. Drivers take the container to a yard, and once the situation is resolved, this cost applies when the container is taken back to the port/depot.

Reefer Surcharge: An extra fee for refrigerated containers.

Residential Fee: An additional charge applied for container loading in residential areas.

Stop Off: Also known as the 2nd Stop charge, this surcharge occurs when drivers have to visit two different locations to load. It also applies when drivers must make an additional trip outside the contracted route.

Tolls: The cost of tolls.

Tri-Axle: A set of extra tires on 20/40 chassis, commonly used when the weight exceeds the legal limit for highway travel.

Yard Storage: This fee is applied when a container needs to stay overnight, either loaded or awaiting loading, in a yard (parking facility).