Domestic Terms and Conditions of Interworld Freight

By proceeding with the pickup, you are automatically agreeing to the trucking companies' terms and conditions.

  1. Rate Validity and Inclusions: This rate is valid for fifteen (15) days and includes a fuel surcharge, two (2) hours for loading, and two (2) hours for unloading, unless otherwise specified.

  2. Detention Charges: Detention charges are $125 per hour after the initial two-hour loading/unloading window. For specialized equipment, detention charges must be confirmed. Detention charges apply in any situation where the driver is delayed due to load issues.

  3. Loading/Unloading Service: Our rate does not include loading or unloading services.

  4. Transit Time: Transit time for Partial Truckload (PTL) is not guaranteed.

  5. Reevaluation of Rate: If there are changes in dimensions or weight, IWF will reevaluate the provided quote and may advise if a requote is necessary.

  6. Equipment Availability: The pick-up date is subject to equipment availability.

  7. Insurance: This rate does not cover additional insurance beyond the carrier’s liability. To insure the freight for a specific value, please request an additional insurance service. Since IWF does not have direct contact with the cargo, our liability is limited to the carrier’s direct liability. We will assist customers in filing claims with carriers and follow up on the procedure.

  8. High-Value Loads: For high-value loads exceeding $500,000, extra insurance is mandatory. If the customer has coverage, proof must be provided to IWF for validation and a waiver must be signed. No high-value loads will be hauled without these requirements being met.

  9. Special Requirements: Please inform us if any special requirements are needed, such as TWIC, Tanker Endorsement, PPE, Tarps, Appointments, or Driver Assistance. The quotation does not include these services unless specified.

  10. Maximum Payload:

  • Dry Van: Maximum payload of 44,000 lbs.
  • Flatbed: Maximum payload of 47,000 lbs.

Please ensure all terms and conditions are understood and accepted before proceeding. If you have any questions or require further assistance, do not hesitate to contact us.

  1. Extra Costs Notification: Trucking companies may inform of additional costs up to 6 months after the pickup. Any such extra costs will be communicated to DC for transfer to the customer. (Interworld Freight is not responsible for extra costs generated during pickups.)

  2. Rate Changes: All rates are subject to change. Changes in weight, dimensions, or type of packaging may generate extra costs. These costs will be communicated to DC for transfer to the customer. (Interworld Freight is not responsible for extra costs generated during pickups.)

  3. NMFTA Standards: Rates from trucking companies are based on an evaluation of six transportation characteristics: dimensions, weight, density, handling, stowability, and liability, as defined by NMFTA (http://www.nmfta.org/). Any variations in these details will alter the initial quote, and additional charges may apply.

  4. Transit Times: Transit times are estimated and not guaranteed unless a guaranteed service is requested. Transit times apply only during business days and do not include the pickup day.

  5. Additional Services:

    • Liftgate service is not included in the rate; please advise if needed.
    • The rate does not apply to inside pickups or deliveries.
    • Loose boxes are not recommended as they increase the risk of damage or loss and may increase the rate.
    • The rate is subject to change based on the size, weight, density, handling, stowability, liability, and description of the cargo.
    • The rate does not apply to pickups or deliveries at convention centers or warehouses serving convention centers.
    • Rates do not apply when picked up from or delivered to a trade show or a warehouse where trade show shipments are stored either before or after a trade show.
  6. Loading and Unloading: Shipments must be easy to load and unload with a forklift, lift gate, or similar tools. If not on a pallet, and transportation company cannot load/unload easily, it will not be received, and additional charges for pickup attempts or missed trips may apply.

  7. Packaging: Cargo must be well-packaged and protected. The transportation company will not be responsible for damages or losses that may occur during transport. Shippers are responsible for wood pallet certifications.

  8. Tips for Avoiding Claims:

    • Use proper packaging to protect your cargo.
    • Use certified solid accessible pallets to support cargo weight and forklift handling.
    • Utilize shrink wrap, security tape, edge protectors, and banding.
    • Place slip sheets between layers.
    • Use void fill, bubble wrap, and foam to secure internal components.
    • Crate machinery and high-value products.
    • Palletize multiple piece shipments.
    • Add sides or bracing to your pallet to create a crate.
    • Attach a visible label with handling instructions.
    • Include a shipping label with pickup and delivery addresses listed clearly and accurately to prevent cargo loss.
    • Purchase additional insurance.
  9. Insurance: Secure your cargo for only USD 35.00 for general cargo valued up to USD 20,000.00 or 0.35% over 110% of the cargo's commercial value for any of your shipments to the destination. Additional insurance will cover the full cost of your item if the shipment is damaged or lost in transit.

  10. Liability: Since Interworld Freight does not have direct contact with the cargo, our liability is limited to the carrier’s direct liability. We assist our customers in filing claims to carriers and follow up on the claim procedure. LTL carrier’s legal liability can be as low as USD 0.10 per pound per shipment, thus we strongly suggest insuring your cargo.

  11. Rates Validity and Verification: Rates are valid for 30 days from the quote date but are subject to industry changes. Verification of quotes at the time of pickup is suggested.


We await your approval to proceed and coordinate the pickup.

Operating Hours: Our warehouse operates for receiving from 9:00 am to 4:30 pm (closed for lunch from 12:00 pm to 1:00 pm). We follow recommendations and measures to keep our employees safe and adhere to local authorities' instructions.


Market Conditions Warning: Current market conditions, including truck shortages, equipment capacity issues, last-minute schedule changes, terminal delays, changing ERD's and cut-offs, reservation procedure changes at rail ramps, and severe congestion, are impacting the flow of cargo. As a result, additional charges such as dry runs, re-delivery, storage, and additional chassis rental may be assessed and will be the responsibility of the shipper. While Interworld Freight will attempt to avoid or mitigate these additional charges, these circumstances are beyond our control, and we cannot absorb these charges.

  1. Fixed and Variable Costs: The drayage and chassis costs provided in the quote are the fixed costs of the operation. However, additional costs may arise depending on the loading conditions at the site, as well as other factors once the operation is finalized. Potential additional costs include:

    • Congestion fees
    • Detention fees for pulling the empty from the depot
    • Detention fees for delivering at the rail or port
    • Detention fees for loading
    • Pre-pull fees
    • Split fees
    • Flip fees

    These costs will be communicated once they are informed to us by the carrier.

  2. Rate Scope:

    • The rate quote applies only to legal weight and non-hazardous loads.
    • The rate does not include surcharges for residential, bonded, or other unspecified surcharges.
    • The rate is per container (cntr).
  3. Rate Validity and Conditions:

    • Rate quotes are valid for 30 days.
    • The rate is subject to equipment availability.
    • Rail billings not cleared within the allocated time frame by the involved SSL may be subject to stop-off fees.
    • Extra charges may apply for overweight containers.
    • Rates do not include Haz-Mat extra charges unless specified in the rate proposal.
    • A Drop & Pick operation will double the rate.
    • Depending on the loading area, detention or waiting time charges will apply after 1 or 2 hours of loading.
    • Other extra charges such as chassis split or chassis flip (overweight at the ramp) may apply.
  4. Insurance: This rate does not cover additional insurance beyond the carrier’s liability. To insure the freight for a specific value, please request additional insurance services. Since IWF does not have direct contact with the cargo, our liability is limited to the carrier’s direct liability. We assist our customers in filing claims with carriers and follow up on the procedure.

Please ensure all terms and conditions are understood and accepted before proceeding. If you have any questions or require further assistance, do not hesitate to contact us.