Home > Freight Glossary > Lift Gate Service

Lift gate service refers to a specialized transportation feature where a hydraulic lift, known as a liftgate or gate lifter, is attached to the back of a truck or trailer. This mechanism is designed to facilitate the loading and unloading of goods from the vehicle to the ground level, especially when a loading dock is not available. It's particularly beneficial for heavy or bulky items, offering a smooth transition from the truck to your doorstep or loading area.

When is lift gate service required?

Lift gate service is essential in several scenarios, particularly when:

  • The shipping or receiving location lacks a loading dock.
  • The freight is too heavy to be manually loaded or unloaded.
  • The delivery site has limited access or is not equipped for freight deliveries requiring dock loading.
  • The items are fragile and require gentle handling that only a liftgate can provide.
  • Customers opt for convenience, ensuring their goods are delivered safely and directly to the ground level without additional equipment. 

Effective parcel preparation involves ensuring the item is securely packaged, correctly labeled, and ready for transit. This step often includes choosing the right packaging material, securing the contents with proper cushioning, and clearly marking the package with the recipient's information.

How does a liftgate delivery work?


  1. Preparation

    The goods are secured onto the liftgate platform while the truck is parked.

  2. Activation

    The operator activates the lift, which hydraulically lowers or raises the platform between the ground and the truck.

  3. Loading/Unloading

    Once the platform is aligned with the truck bed or ground level, goods are safely transitioned on or off.

  4. Finalization

    After the goods are loaded or delivered, the liftgate is retracted, and the truck proceeds to its next destination.
    Services often include moving truck with lift gate, lift gate truck rental, and box trucks with lift gates, ensuring that various transportation needs are met, whether for residential or commercial purposes.

What if the truck doesn’t have a gate lifter?

Without a gate lifter, loading and unloading heavy items can be challenging and may require alternative methods such as:

  • Manual loading with additional labor, which can be time-consuming and physically demanding.
  • Rental of external equipment like a forklift, which can add to the cost and complexity of the delivery.
  • Seeking alternative delivery methods or different carriers that provide a lift gate assist for trailers or trucks.
  • Pre-arranging for a truck rental with tailgate lift or ensuring liftgate service near me can mitigate these issues, providing a seamless delivery experience.

Benefits of using a lift gate

Utilizing a lift gate offers several advantages:

  • Safety: Minimizes the risk of injury to personnel by mechanically handling heavy loads.
  • Efficiency: Speeds up the loading and unloading process, saving time and labor costs.
  • Convenience: Enables delivery to locations without docks or specialized unloading equipment.
  • Accessibility: Facilitates the delivery of goods to residential areas or businesses without receiving docks.
  • Flexibility: Accommodates a wide range of cargo, ensuring secure and reliable handling of diverse goods.

Incorporating a liftgate can significantly enhance the logistics of transporting heavy or bulky items, providing an essential service in modern freight handling.